Privacy policy

Privacy Policy — Relocate2Valencia
Last updated: decembre 31, 2025
Relocate2Valencia (“we”, “our”, or “us”) is committed to protecting your personal data
and respecting your privacy. This Privacy Policy explains how we collect, use, and
safeguard your information when you visit our website relocate2valencia.com or
contact us through any of our communication channels.
By using our website or our services, you agree to the practices described in this
Privacy Policy.

1. Data Controller
   The data controller responsible for your personal information is:
   Relocate2Valencia
   Valencia, Spain
   Email: info@relocate2valencia.com
   If you have any questions about this Privacy Policy or how we process your data,
   you may contact us at any time.
2. Personal Data We Collect
   We may collect and process the following categories of personal data:
   2.1. Information you provide directly
    Name and surname
    Email address
    Phone number
    Country of origin
    Details related to your relocation needs
    Any information you include in messages or forms
   2.2. Automatically collected data
   When you browse our website, we may automatically collect:
    IP address
    Browser type and version
    Device information
    Pages visited and time spent

 Cookies and tracking technologies (see Cookie Policy)
2.3. Data from third parties
If you contact us through social media or external platforms, we may receive basic
profile information according to your privacy settings.

3. How We Use Your Personal Data
   We process your data for the following purposes:
    To respond to your inquiries and provide relocation assistance
    To prepare personalized service proposals
    To manage appointments and communication
    To improve our website and user experience
    To comply with legal obligations
    To send relevant updates or information (only with your consent)
   We do not sell, rent, or trade your personal data.
4. Legal Basis for Processing
   We process your data based on:
    Your consent (contact forms, newsletters, cookies)
    Performance of a contract (when you hire our services)
    Legitimate interest (website security, service improvement)
    Legal obligations (invoicing, accounting, compliance)
5. How Long We Keep Your Data
   We retain your personal data only for as long as necessary:
    Contact inquiries: up to 12 months
    Service-related data: up to 5 years (legal requirement)
    Cookies: according to your preferences and browser settings
   When data is no longer needed, it is securely deleted.
6. Sharing Your Data
   We may share your data with:
    Service providers who assist us (hosting, email, analytics)
    Public authorities when legally required
    Professionals involved in your relocation (only with your consent)

All third parties are required to comply with GDPR and ensure data protection.

7. International Transfers
   If we transfer your data outside the European Economic Area (EEA), we ensure
   adequate safeguards such as:
    Standard Contractual Clauses
    Adequacy decisions
    Secure, GDPR‑compliant platforms
8. Your Rights Under GDPR
   You have the right to:
    Access your personal data
    Correct inaccurate information
    Request deletion (“right to be forgotten”)
    Restrict or object to processing
    Withdraw consent at any time
    Request data portability
    File a complaint with the Spanish Data Protection Agency (AEPD)
   To exercise your rights, contact us at info@relocate2valencia.com.
9. Security Measures
   We implement technical and organizational measures to protect your data, including:
    Encrypted communications (HTTPS)
    Secure servers
    Access controls
    Regular monitoring and updates
   However, no online transmission is 100% secure, and we cannot guarantee absolute
   protection.
10. Links to Third‑Party Websites
    Our website may contain links to external sites. We are not responsible for their
    privacy practices. We recommend reviewing their policies before providing any
    personal information.
11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on
this page with an updated “Last updated” date.

12. Contact
    For questions about this Privacy Policy or your personal data, please contact us at:
    � info@relocate2valencia.com
    If you want, I can now prepare:
     Cookie Policy
     Legal Notice (Aviso Legal)
     Terms & Conditions
     A short version for the footer
     A WordPress‑ready layout with headings and spacing
    Just tell me what you’d like next.

� COOKIE POLICY
(WordPress‑ready version)

1. Introduction
   This Cookie Policy explains how Relocate2Valencia (“we”, “our”, “us”) uses cookies
   and similar technologies on relocate2valencia.com.
   By continuing to browse our website, you agree to the use of cookies as described in
   this policy.
2. What Are Cookies?
   Cookies are small text files stored on your device when you visit a website. They
   help improve your browsing experience and allow us to analyze website
   performance.
3. Types of Cookies We Use
   3.1. Essential Cookies
   Required for the website to function properly. They cannot be disabled.
   3.2. Analytics Cookies

Used to understand how visitors interact with the website (e.g., Google Analytics).
These cookies are only activated with your consent.
3.3. Functional Cookies
Improve your experience by remembering preferences such as language or region.
3.4. Marketing Cookies
Used to deliver personalized ads (e.g., Meta Pixel).
These cookies require explicit consent.

4. Managing Cookies
   You can accept, reject, or customize cookies through our cookie banner.
   You may also manage cookies through your browser settings.
5. Changes to This Policy
   We may update this Cookie Policy from time to time. Updates will be posted on this
   page.
6. Contact
   For questions about this Cookie Policy:
   � info@relocate2valencia.com
   ⚖️ LEGAL NOTICE (AVISO LEGAL)
   (WordPress‑ready version)
7. Website Owner
   Relocate2Valencia
   Valencia, Spain
   Email: info@relocate2valencia.com
8. Purpose of the Website
   This website provides information about relocation services offered in Valencia,
   Spain, including administrative assistance, housing support, school enrollment, and
   integration services.
9. Intellectual Property
   All content on this website—including text, images, logos, and design—is the
   property of Relocate2Valencia or used with permission.
   Reproduction, distribution, or modification without authorization is prohibited.
10. Liability
    We strive to ensure the accuracy of the information on this website, but we cannot
    guarantee that all content is error‑free.
    We are not responsible for damages arising from the use of this website.
11. External Links
    This website may contain links to third‑party sites. We are not responsible for their
    content or privacy practices.
12. Applicable Law
    This Legal Notice is governed by Spanish law. Any disputes will be handled by the
    courts of Valencia, Spain.
    � TERMS & CONDITIONS
    (WordPress‑ready version)
13. Introduction
    These Terms & Conditions govern the use of relocate2valencia.com and the
    services provided by Relocate2Valencia.
    By using our website or services, you agree to these terms.
14. Services Provided
    Relocate2Valencia offers relocation support services, including:
     NIE and registration assistance
     Housing search support